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Your use of 789tk — including account access, wallet transactions via Nagad or Rocket, and any activity across the sports or casino sections — is subject to these terms. Access and eligibility depend on your local law and the regions where 789tk is available.
These terms set out the conditions under which you may open and use a 789tk account. They are not a guarantee of access in every location — availability depends on whether your jurisdiction permits participation in online sports and casino services. If local law restricts or prohibits such activity where you are, these terms do not override that restriction. You are responsible for confirming whether access is lawful in your area before registering or depositing funds. We have written this policy in plain English to make your obligations and ours clear. Any transaction you conduct — whether a Nagad transfer, a Rocket deposit, or a withdrawal to a supported mobile wallet — falls within the scope of this policy. Account-level records of those transactions are stored and accessible from your signed-in wallet history. Where a dispute arises about a transaction, the record shown in your account is the reference point for any review. We update these terms when our services change in a material way; continued use of the account after an update takes effect constitutes acceptance of the revised terms. If you do not accept a change, the correct step is to close the account and request any outstanding withdrawal before the change date shown in the notice.
Nagad deposits and withdrawals are covered under these terms. The transaction record in your account wallet is the authoritative log for any query.
Rocket transfers follow the same policy scope. If a Rocket transaction appears incorrectly in your history, raise it through the support route listed below.
Your account wallet consolidates activity across sports markets and casino categories. All entries in that wallet are subject to the terms set out here.
Access is available only where local law permits. Confirm eligibility in your area before proceeding with registration or any deposit.
Not every part of your interaction with 789tk sits under the same set of rules. This section draws the boundary clearly so you know where these terms apply and where a separate framework governs your experience.
Covered. Your registration, login, password management, and session activity on 789tk all fall within this policy. If your account is suspended or restricted, the process for review is set out in the rights section below.
Covered. Deposits and withdrawals processed through Nagad or Rocket, and any internal wallet transfers between the sports and casino sections of your account, are governed by these terms.
Covered in part. The text, odds displays, game interfaces, and media published directly by 789tk are subject to this policy. We aim for accuracy but content is subject to change without notice.
Not covered here. Game content delivered by studios in the lobby, and external payment infrastructure, is governed by those providers' own terms. Our policy does not extend to their processing decisions or data practices.
You have several concrete options available under this policy, and none of them require submitting a formal legal request before we act. Start with your signed-in account: the transaction history, session log, and personal details section cover most of what you might need to check or correct. If a detail in your account profile is wrong — a name spelling, a linked mobile wallet number, or a contact address — you can update it directly from the account settings page, following the fields and verification steps shown there. For records you cannot edit yourself, or for a written confirmation of what data we hold, contact support using the routes in the section below. We will respond to those requests through the same channel you used. If you want to close your account and request that your personal details be removed from active records, that request should also go to support; we will confirm what can be actioned and the timeline that applies. Throughout any of these steps, Nagad or Rocket transaction records tied to your wallet remain part of the account log until the standard retention period ends.
Open the transaction history in your signed-in account to see a full log of Nagad and Rocket activity, session entries, and wallet movements across sports and casino sections.
Personal details such as your linked mobile wallet number or contact address can be updated from the account settings page. Follow the verification fields shown there to confirm the change.
For anything not covered by self-service settings — a question about data retention, a correction to a transaction record, or a written summary of what we hold — contact support directly.
Submit a closure request through the support channel. We will confirm what personal data can be removed from active records and the timeline that applies before actioning it.
For legal or policy queries — including questions about data, account records, or eligibility — use the routes published on the site. We do not respond to policy requests submitted through unverified channels.
Open the chat widget from any page while signed in. State that your query is a policy or account-data matter so it reaches the right team.
Send your query to the support email address listed on the Contact page. Include your registered mobile wallet number so we can locate your account record quickly.
The Help Centre in your signed-in account covers common policy and access questions. Check there first — many record and eligibility queries are answered without needing to contact the team.
Security and data handling are not afterthoughts in how 789tk operates — they are part of how the account works day to day. Here is what that means in practice for your information.
Information — including transaction records for Nagad and Rocket activity — is stored for the period required by applicable policy. The retention period is stated in the account terms. Once that period ends and a closure is confirmed, active records are removed from our systems.
We use cookies to keep your session active and to remember your account preferences between visits. You can review cookie settings through the browser controls on your device. Disabling certain cookies may affect how the lobby and account pages load.
Your account is protected through the login verification steps shown on the sign-in page. If you suspect unauthorised access, use the account recovery path on the login screen or contact support immediately through live chat or email.
To request a correction, deletion, or copy of your data, reach us via the email or live chat routes listed in the support section. State the account wallet number associated with your request so the correct record is located without delay.
These are the questions we see most often from account holders in Bangladesh about how this policy works in practice.
Access depends on your local law and whether your region is eligible. We do not confirm access for every area. Check the eligibility notice on the registration page and confirm whether participation is lawful where you are before opening an account.
Log in to your account and open the wallet section. Every Nagad deposit, Rocket transfer, and withdrawal is recorded there with a timestamp and status. That log is the reference point for any transaction query you raise with support.
Go to the account settings page while signed in. Fields for your contact details and linked mobile wallet number are editable there. Follow the verification steps shown on the page to confirm the update. For changes the settings page does not allow, contact support by email.
Yes. Send a request to the support email address shown on the Contact page and include your registered account wallet number. We will confirm what records are held and provide them through the same channel within the timeframe stated in our data policy.
Submit a closure request through live chat or email support. We will confirm which data can be removed from active records and which must be retained for the period required under applicable policy. Once that retention period ends, the remaining data is removed from active storage.
Open a query through live chat or email support and reference the specific transaction — include the date, amount, and wallet type (Nagad or Rocket). The account log is the first point of review, and our support team will work from that record to investigate the discrepancy.