Skip to content
789tk App / Slots
YOUR DATA MATTERS

789tk Privacy Policy: How We Handle Your Information

At 789tk, your account data stays under clear rules — what we collect, why we collect it, and how you can review or correct it. This policy applies to every part of your account, from your wallet activity with Nagad or Rocket to how you navigate between our sportsbook and casino sections.

  • Account data transparency
  • Nagad and Rocket wallet records
  • Your right to review and correct
  • Clear contact routes for data queries
POLICY POSTURE

What We Collect and Why

When you open an account with 789tk, we collect the information you provide during registration — your contact details, login credentials, and the payment method details you use to fund your wallet. If you transact through Nagad or Rocket, records of those transactions are held as part of your account history. We also collect technical data such as device type, browser, and session activity to keep your account secure and to show you content relevant to your region. We do not sell your personal data to third parties. Data we hold is used to run your account, process withdrawals and deposits, respond to your support queries, and comply with the legal requirements that apply to the eligible regions where this service is available. Your use of this site and the applicability of this policy depend on your local law and the eligible regions covered by this service. We keep data only as long as it is needed for these purposes or as required by applicable rules. If you close your account, we follow the applicable retention schedule before removing your records.

  • Nagad

    Transaction records tied to Nagad deposits and withdrawals are stored as part of your account wallet history.

  • Rocket

    Rocket payment activity appears in your account statement and is held under the same data retention rules as other wallet records.

  • Device Data

    Browser type, device model, and session logs help us detect unusual access patterns and keep your account secure.

  • Support Records

    Any query you raise with our support team is logged against your account to track resolution and improve response quality.

POLICY SCOPE

Where This Policy Applies

This privacy policy covers the data we process directly as the operator of 789tk. Understanding what falls inside and outside its scope helps you know where to direct any query about your data.

  • Account Access

    Login activity, session history, and the personal details you provided at registration are fully within this policy's scope.

  • Wallet Transactions

    Deposits and withdrawals processed through Nagad, Rocket, or other supported methods are covered — the payment processor also holds its own records under its own policy.

  • Site Content

    Game content delivered by our studio partners is scoped to gameplay data only; studio providers operate under their own data terms and are not governed by this policy.

  • Third-Party Services

    External links, payment gateways, and any service you access outside 789tk fall outside this policy. Review their own privacy terms directly.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options when it comes to the data we hold on your account. You can request a copy of the personal information tied to your 789tk account by contacting our support team through the routes listed on this site. If any detail — your contact information, your registered payment method, or your account name — is incorrect, you can ask us to correct it. Where the law of your eligible region gives you the right to restrict or erase data, you can raise that request with us and we will respond according to the rules that apply to your jurisdiction. We cannot delete records that we are required to keep under applicable retention obligations, but we will tell you what we can and cannot remove. All data requests are handled through our published support channels, and we aim to acknowledge each one within the timeframe required by the applicable rules for your region.

  • Review Your Records

    Contact support to request a copy of the personal data your account holds — we will confirm what we have on file.

  • Correct Account Details

    If your registered contact details or payment method information is wrong, raise it through support and we will update it.

  • Raise a Data Query

    Questions about how your data is used, how long it is kept, or who can access it can be directed to our support team at any time.

  • Request Data Removal

    Where your local law permits erasure, submit a request via support. We will confirm what can be removed and what must be retained.

CONTACT PRIVACY TEAM

How to Reach Us About This Policy

If you have a question about how your data is handled, the fastest way is through the support routes published on this site. We do not list channels or hours we cannot stand behind, so use only the routes shown here.

  • Live Chat

    Open the chat widget from any page on 789tk to raise a data query directly with our support team.

  • Email Support

    Send your privacy request to the email address listed in our published support section. Include your registered account details so we can locate your records.

  • Account Help Centre

    The help section inside your signed-in account area includes a contact form for account and data-related queries.

DATA HANDLING STANDARDS

Inside 789tk: How We Protect Your Data

We apply access controls so that only the account and support functions that need your data to do their job can reach it. Your login credentials are stored in hashed form — we do not hold your password in plain text.

  • Cookies and Session Data

    We use session cookies to keep you logged in and to remember your last lobby position. You can clear these from your browser settings at any time without losing your account.

  • Account Security

    Unusual login activity — a new device or location — may prompt a verification step before access is granted. Check your account notification settings to stay informed.

  • Data Retention

    We keep your account records for as long as your account is active and for the period required after closure under the rules that apply to your eligible region.

  • Requesting Changes

    To update, restrict, or query any data we hold, contact support through the published routes on this site. We handle each request in line with the applicable rules for your jurisdiction.

PRIVACY QUESTIONS ANSWERED

Frequently Asked Questions About This Policy

Here are the questions we hear most often about how 789tk handles your account data.

What personal data does 789tk collect when I open an account?

We collect the details you enter during registration — your name, contact information, and the payment method you link to your wallet, such as Nagad or Rocket. We also collect session and device data to keep your account secure and to show relevant content for your region.

Can I see all the data 789tk holds on my account?

Yes. Contact our support team through the live chat or email route published on this site, include your registered account details, and ask for a data summary. We will confirm what is held on your account and share it with you as the applicable rules allow.

Does 789tk share my data with other companies?

We do not sell your personal data. We share it only with the services needed to run your account — payment processors like Nagad and Rocket, for example — and only to the extent required to complete those transactions. Third parties operate under their own privacy terms.

How long does 789tk keep my data after I close my account?

We follow the retention period required by the rules applicable to your eligible region. Once that period ends, your records are removed. We can confirm the specific retention schedule for your account if you contact support.

How do I correct wrong information on my account?

Reach out to our support team through live chat or the contact form in your signed-in account area. Tell us which detail is wrong and what it should be. We will update it and confirm once the change is made.

Does this privacy policy apply to me if I am in Bangladesh?

Availability and the specific rights you hold depend on your local law and the eligible regions covered by this service. If you are accessing 789tk from Bangladesh and your region is eligible, this policy governs how we handle your account data. Check the terms for your region if you are unsure.